Engen: Commercial Digital Innovations Manager

Commercial Digital Innovations Manager (180421-3) - Engen
Job Title Commercial Digital Innovations Manager
Department Marketing & Business Development
Division Commercial
Job Type Permanent
Location - Town / City Parktown Office (GRO))
Location - Province Gauteng
Location - Country South Africa
Key Purpose
Key Generic Accountabilities 1. Finance:
Indirect Control

2. Customer:
Mostly Internal

3. Talent Management:
Manage Self

4. Adhere to HSEQ and ZeTo Rules:
Communicate, interpret and adhere to Engen's Health, Safety, Environment & Quality (HSEQ) policies and Zero Tolerance (ZeTo) rules to ensure individual safety and that of others, safeguard business operations and Engen's compliance to industrial requirements.

5. Good Governance:
Enforce the implementation of applicable Engen procedures and guidelines and affect the compliance to statutory and legislative requirements to ensure conformance to the established Limits of Authority (LOA) to safeguard Engen's interest, image and reputation.

6. Mindset, Behaviour and Culture:
Develop and implement distinctive mindset, behaviour and culture to achieve high work performance by adoption and implementation of value interventions, tools and methodologies to promote and instil high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.

7. Adhere to COBE, POPI, and ABC Policies:
Communicate, interpret and champion the execution of Engen's policies and provisions of the Codes of Conduct & Business Ethics (COBE), Protection of Personal Information (POPI) and Anti-Bribery & Corruption (ABC), and undertake appropriate mitigation and/or intervention programmes to safeguard business operations, high staff discipline and industrial harmony.
Specific Outcomes Key Job Specific Accountabilities 1: Design Automation Solutions
Develops new products/processes/services that contribute to growth targets through identifying critical market information required to build an innovation strategy and sourcing technologies that supports the drive to migrate customers on to online platform and conducts feasibility studies to determine requirements for E-Business strategy

Key Job Specific Accountabilities 2: System Performance and Customer Usage Analysis
Delivers solutions as per agreed customer and business SLA and test and deploy new solutions as they are implemented on time within budget, to customers and business satisfaction, within agreed business, processes, governance and quality standards through consulting and negotiations with technology and business experts to agree on the best interface solutions and to improve customer experience through an application of appropriate E-Business technology

Key Job Specific Accountabilities 3: Product Innovation
Designs customer value propositions for innovative products through benchmarking for innovation introductions by competitors and other players in the petro-chemical space to ensure competitive advantage
Ensure alignment on the creation of strategy and the execution and review of digital-related activities, with the overall Engen Corporate Strategy and Communication division's Digital Innovation strategy and activities

Key Job Specific Accountabilities 4: Administration
Administers the portfolio of Engen Commercial innovation activity and provides reporting as needed such as Bank sales, Digital solution, Card solution and other payment to ensure effective business solutions
Education & Experience Minimum Qualification, Accreditation & Experience:
NQF Level 7 (Degree in Commerce, Marketing or related)
8 years of experience in digital product innovation or IT related field

Advantageous Qualification, Accreditation & Experience:
Project Management Diploma
Mastery of all Engen Commercial products
3 years of project management
Experience in implementing innovative digital solutions within the banking sector Commercial Digital Innovations Manager, Johannesburg

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