Nedbank: Officer Validations x 2

Location: Pretoria, ZA


Nedbank Recruiting

Job Classification

Job Family

Risk, Audit and Compliance

Career Stream


Leadership Pipeline

Manage Self: Operational

Job Purpose

To minimise credit risks, losses to the bank due to false and or fraudulent information submitted on the application through the verification of information by applying prescribed processes, to analyse the situation and make a decision according to a pre-approved mandate.

Job Responsibilities


Ensure effective and accurate assessment of validations done.

Ensure applicable mandates are adhered to.

Produce quality and accurate podiums to the market.

Analyse gathered information and make an accurate decision accordingly.

Provide correct and accurate assessment the first time round.

Stay updated with amended policies and procedures.

Monitor workflow volumes, adjust work speed accordingly whilst still minimising the risk to the bank to avoid bottlenecks.

35 – 45 deals per day.


Ensure the processes are followed in detail and adhere to policy and procedures.

Maintain low error rate to minimise the risk to the bank.

Enhance collaboration between parties by giving detail and accurate transfer of information.

Know policy and procedures by heart and be able to apply accurately.

Effective capture information while following the processes according to validation risk classification.

Follow and complete processes end to end to minimise errors and losses to the bank.

Protect the reputation of MFC by accurately performing the validations function.

5% Error Ratio and QA Assessments.

Periodic Policy Test (1 per quarter)

Fraud prevention and transfers

Mitigate direct losses to MFC through effectively performing validations functions.

Prevent fraud from being transferred onto the MFC book.

Perform validations function with diligence without negligence.

Stay up to date with validations policies and procedures to prevent fraud transfers.

Detect and prevent fraudulent accounts from being on boarded at application stage.

Zero transfers per month

Minimum 2-4 fraud detection/preventions per month.


Keep within set turn-around-times and reduce reworks.

Prevent the loss of good applications due to validations not properly done or incomplete validations.

Effectively manage unsuccessful validations and validation failures.

Wait times must be within 18 minutes

Validation failures to be under 1% monthly

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate
Preferred Qualification

Matric and 3 year degree in Banking or Finance field

Minimum Experience Level

1 year appointed as a Contracts Officer (sending contracts to dealerships) in the Vehicle Asset Finance industry. Or
2 years experience in Verifications in a Vehicle Asset Finance industry.
Type of Exposure

Comparing two or more sets of information Working with a group to identify alternative solutions to a problem
Completing various administrative and secretarial duties (e.g.; answering phones; making copies; filing)
Validating documents and clients
Capturing data
Checking accuracy of reports and records.
Communicating internally
Drafting reports
Technical / Professional Knowledge

Administrative procedures and systems
Data analysis
Microsoft Office
Nedbank policies and procedures
Nedbank vision and strategy
Relevant regulatory knowledge
Business writing skills
Nedbank culture
Behavioural Competencies

Continuous Learning
Customer Focus
Decision Making
Managing Work
Quality Orientation


Please contact the Nedbank Recruiting Team at +27 860 555 566 Officer Validations, Pretoria

Apply Here