TFG : Contact Centre Agent

  • Job ID: 1840
  • Position Type: Full-Time
  • Job Function: Call Centre
  • Workplace Type: 
  • Division: TFG Financial Services
  • Province: Western Cape
  • Location: Cape Town North
  • Suburb: Parow (Parow)                                                                                                                                                                                                                                                                                                                                  

    Position Description:

    Telemarketing Contact Centre Agents: 5pm-9pm - TFG Financial Services
    South Africa-Western Cape-Cape Town - North
    Working hours: Monday – Friday (5pm – 9pm) & Saturdays (9am-1pm)
    Are you energetic, self motivated, share our passion for service and want to join our Telemarketing team?

    Your main responsibility would be to:

    • Make product sales to existing customers
    • Action outbound calls effectively, accurately and professionally.

    As an ideal candidate you will need:

    • Grade 12
    • Six months working experience
    • Experience within a sales environment (advantageous)
    • Call centre experience (advantage)
    • Computer literate in MS Word
    • Good communication skills
    • Excellent selling skills
    • A high degree of accuracy
    • Strong attention to detail
    • High energy levels
    • Your own reliable evening transport to and from Parow
    • Available immediately

    Preference will be given to, but not limited to candidates from designated groups in terms of the Employment Equity Act.

    Please ensure that your Line and HR Managers are aware of and support your application.

    NB: Kindly note that this is a Pipeline advertisement, therefore your application may only be processed should there be vacancies available within the Contact Centre. You will receive communication in the form of an email inviting you to our Assessment Day.